The problem: skilled people doing robot work
Copying enquiries from one app to another, sending the same reminder messages, building the same weekly report, chasing approvals on WhatsApp — this is how many growing teams spend a large part of their week. It's slow, mistakes creep in and it stops your best people from doing the work that actually grows the business.
How we solve it
This is a custom solution: we look at your processes and automate the ones that cost the most time, using the simplest reliable approach — connecting tools you already use, adding a workflow, or building a small custom tool.
Typical automations
- Lead follow-up — new leads from ads and forms go into your CRM, are assigned and receive a WhatsApp message within minutes
- Reminders — payment reminders, renewal alerts and follow-up tasks sent on schedule
- Reports — numbers collected from several tools into a dashboard and an automatic weekly summary
- Approvals — requests routed to the right person with notifications and a clear history
- Customer updates — order, booking and status updates sent automatically
- Document generation — quotations, invoices and certificates created from templates
How a project runs
| Step | What happens |
|---|---|
| 1. Review | We map your processes and measure where time goes |
| 2. Prioritise | Pick the two or three automations with the biggest payback |
| 3. Build | Workflows, integrations or custom tools, tested with real data |
| 4. Launch | Team training, monitoring and alerts if anything fails |
| 5. Measure | Hours saved, response times and errors compared with the starting point |
Tools we connect
WhatsApp Business API, email, SMS, Google Workspace, CRMs including AgencyNest, HR systems including PeopleNest, payment gateways, accounting software and any tool with an API.
Who it's for
Growing businesses of any industry where people spend hours on repetitive admin — especially sales teams, operations, finance and HR.
For the full service, see business automation, and read 7 business processes you should automate first to choose where to start.